Momentum
Dear Stephen
Subject: Request for Reconsideration of Mr. Vally's Insurance Claim
I trust this email finds you well.
I am writing on behalf of Mr. Vally regarding the recent decision on his insurance claim under policy number 209263238. I understand the complexities involved in the assessment of claims, and I appreciate your attention to this matter.
Upon consulting with Mr. Vally and reviewing the information that you provided, I would like to bring to your attention some additional perspectives that may have been inadvertently overlooked.
Mr. Vally's recent consultations with Dr. Kajee were indeed not explicitly disclosed during the policy reinstatement process. However, I would like to draw your attention to the nature of these consultations, which were primarily focused on managing hypertension and urinary frequency. These issues stem directly from the nephrotic syndrome diagnosed in 2018, a condition that, to our understanding, Momentum was already aware of.
To support this assertion, I have attached a comprehensive affidavit that includes empirical and clinical evidence demonstrating the link between the recent medical consultations and Mr. Vally's nephrotic condition. The affidavit aims to provide a clear understanding of the medical context surrounding the consultations, showcasing that they were a continuation of the ongoing treatment for the nephrotic syndrome.
Furthermore, I have included a heartfelt video from Mr. Vally that speaks to the financial challenges he is currently facing. This emotional appeal is not intended to influence the decision solely based on sentiment but to provide a holistic view of the impact of the denied claim on Mr. Vally's life.
I understand the importance of adhering to policy guidelines, and I respect the procedures in place. However, given the circumstances and the compelling evidence provided, I kindly request a reconsideration of Mr. Vally's three claims.
I appreciate your time and attention to this matter, and I am more than willing to provide any additional information or clarification required. Your understanding and compassion in reviewing this case are immensely appreciated.
Thank you for your consideration.
Sincerely,
Isaac